Vicky Young CANCUN — Vicky Young had been working at Flight Centre for 15 years, up until the pandemic, when she was among the many agents who were let go when storefronts locked down or shut down. When considering her options, she did her due diligence, speaking to five or six […]
Day: April 24, 2023
OTTAWA — Canada’s Minister of Transport, Omar Alghabra, says proposed amendments to the Canada Transportation Act have been introduced as part of Bill C-47, the Budget Implementation Act. The proposed amendments would strengthen Canada’s passenger rights regime, streamline the processes for administering air travel complaints before the Canadian Transportation Agency, […]
MONTREAL – The strike by federal civil servants could mean passengers who filed complaints with the country’s airline regulator could face even longer processing times. A backlog of complaints on issues ranging from lost luggage to compensation for cancelled flights now sits at nearly 45,000, with a processing time of […]
MISSISSAUGA — The inaugural Granite Travel Trade Expos were a huge hit, with over 325 travel agents attending the Ontario shows last week. Taking place in Kitchener-Waterloo (April 17), Hamilton (April 18), Mississauga (April 19) and Barrie (April 20), the in-person, high-energy events allowed travel agents to learn updates from […]
BERLIN (AP) – Employees at Berlin and Hamburg airports staged walkouts on Monday in an ongoing dispute over salary raises, leading to flight cancellations in both German cities. In Berlin, all 220 departures and 70 out of 240 incoming flights were canceled, German news agency dpa reported. Due to a […]
TORONTO — Navigatr Group has appointed Andrew Dyer as its new Executive Vice President of Travel Partner Relations. Dyer, who comes to the team from Expedia Group, will work with partners across all Navigatr brands to enhance long-term relationships with partners. While leading this brand new division of Navigatr Central […]
TORONTO — Visit Rwanda is heading to Canada with a series of cross-country seminars for travel agents and tour operators. Designed to highlight Rwanda’s tourism products, the events will be hosted by a delegation of Rwandan DMCs and operators and will take place on the following dates Monday, May 15: […]